Resident Services at Foxridge

Resident Welcome Center

Our Welcome Center is open from:

• Monday - Friday 9am to 5:30 pm

• Saturday 10am to 1pm and 2pm to 5pm

• Sunday 1pm to 5pm

You will find that the Welcome Center offers a number of services that will make Foxridge living extremely convenient. The Welcome Center offers the following services:

• Courtesy vacuum check-out

• Fax service ($1.00/page to receive, $3.00/page to send)

• Notary service - by appointment only

• UPS packages accepted on behalf of residents

• Courtesy resident computer with broadband

24 Hour Emergency Maintenance

Our emergency maintenance service is designed to assist you in making your home a safe and functional environment. When you call 951-1223 to place an emergency request please use the following guidelines.

• No hot water

• No heat (September to May)

• No Air Conditioning (April to September)

• Water leaks (dripping faucets are not considered an emergency)

• Air Conditioning Leak

• Inoperable commode (applies to apartments with no functioning restroom)

• Broken or inoperable door lock

• Refrigerator not cooling

• Inoperable oven/stove

• Gas leak

• Garbage disposal causing kitchen sink clog

• Anything that may cause harm or injury to a resident

What is Not Considered an After-hours Emergency?

• Light bulbs

• Exterminator request

• Dripping faucets

If you contact emergency maintenance after 9:00pm you must be at home to allow a maintenance person into your apartment.

Lockout Service

We are pleased to provide a lockout service for our residents, to avoid finding and paying a professional locksmith. The fee charged for all lockout calls will be $25.00. This fee will apply to any calls before or after office hours, any call before or after office hours on weekends and on holidays.

PAYMENT MUST BE MADE IN ADVANCE OF ENTRY. Only those residents on the lease and with proper ID will be allowed access into the apartments. Please be aware that staff members responding to your lockout call do not necessarily live in the community; please take their travel time into consideration. Your patience is appreciated.

Check your monthly newsletter for further information on lockout assistance. PLEASE NOTE: ANY ATTEMPTS TO GAIN ENTRY BY OTHER MEANS WILL BE AT YOUR OWN EXPENSE.

Foxtales Newsletter

Foxridge distributes a publication to our residents monthly. The Foxtales community newsletter contains information about your community and upcoming events. Residents may submit classified advertisements at no charge and can take advantage of the coupons and discounts that are offered exclusively to Foxridge residents.

Management Team

Foxridge is professionally managed by HHHunt. The company motto is "Generations of better ideas in Real Estate." Foxridge excels in resident service. Our team goal is to create a community that you are proud to call home. Members of the management team live on site for quick response to any emergency needs.

Carpet Cleaning

Foxridge offers residents courtesy carpet steam cleaning from October through March. The service is offered to residents who have lived in their apartments for at least six months and have at least three months remaining on their lease. This service is a great value offered free of charge to our residents.

Carbon Monoxide Information

As part of our preventative maintenance program, Carbon Monoxide Detectors have been installed in all apartments and central laundry rooms. Each apartment home will have a Carbon Monoxide Detector installed in the same room as the furnace closet. The Carbon Monoxide Detector in your apartment home will be plugged into an outlet receptacle and will have a battery back-up.

Carbon monoxide (CO) is a colorless, odorless, poisonous gas. It is produced by the incomplete burning of solid, liquid, and gaseous fuels. Appliances fueled with natural gas, liquefied petroleum (LP gas), oil, kerosene, coal, or wood may produce CO. Burning charcoal and running cars also produces CO. The initial symptoms of CO poisoning are similar to the flu (but without the fever). They include headache, fatigue, shortness of breath, nausea and dizziness. Many people with CO poisoning mistake their symptoms for the flu or are misdiagnosed by physicians, which sometimes results in tragic deaths. Carbon Monoxide Detectors are installed to provide early warning against carbon monoxide leaks. An alarm will sound if carbon monoxide is detected.

What should you do when the CO detector/alarm sounds?

• Never ignore an alarming CO detector/alarm. If the detector/alarm sounds: Operate the Test/Silence button. Call your emergency services (fire department or 911).



• Immediately move to fresh air -- outdoors or by an open door/window.

YOU, the resident(s), are responsible to maintain your carbon monoxide detector. If your detector is removed or tampered with, YOU, the resident(s) could be held liable for any damages that result. Furthermore, you will be fined a minimum of $50 for replacement and labor to re-install the unit. This includes removing or tampering with the batteries. If you have any problems or concerns with your carbon monoxide detector, please call the Resident Service line at (540) 951-1223.

Neighborhood Watch

At Foxridge, residents can become involved in their community by participating in Neighborhood Watch. The program encourages residents to interact with each other by exchanging information about work schedules, vacation plans, types of vehicles belonging to residents, etc. Neighborhood watch is not based on crime problems; it focuses on crime prevention!

Roommate Locator

Find a roommate for your Foxridge apartment with this handy online resource. Or find an available room at Foxridge, posted by a current Foxridge resident. Our Welcome Center is open 7 days a week for your convenience. Our consultants are on hand to answer any questions you may have about changing roommates.

Live Here!

Call us at 888-737-3568 or click over to the online rental application: