Foxridge apartment homes in Blacksburg, Virginia

WHEN THINGS GO WRONG . . . MAINTENANCE SERVICE
Foxridge provides you with maintenance service 24 hours a day. This means we have someone on call at all times every day of the year to respond to emergencies.
 
If you have an emergency, please call 951-1223. The answering service will be happy to assist you. If the emergency involves water, please use the master water cut-off valve generally located in the Laundry Room or the Mechanical Room of your building to minimize damage. A maintenance person will be there as soon as possible.
 
During office hours, the Welcome Center can handle any maintenance requests you may have, whether they are emergencies or non-emergencies. The Welcome Center staff can quickly dispatch the appropriate personnel to handle your problem. We suggest that when you call in a request, please find out to whom you are speaking and request that same person if the problem continues. This way we will be able to serve you more efficiently, and will get to know you better.
 
An emergency is anything that is causing or has the potential to cause damage or harm.
 
EMERGENCIES INCLUDE: No hot water, no heat, water leak, air conditioning leak, broken front door lock, inoperable commode, inoperable refrigerator, inoperable stove, gas leak, or anything that might cause damage to the apartment, building, or our residents.
 
FOR EMERGENCIES THAT ARISE BETWEEN 5:00 PM AND 9:00 AM, and on weekends and holidays, call the Foxridge Answering Service; you will be provided with the necessary information for assistance. Please do not use our Emergency Maintenance Answering Service for non-emergency problems that must be handled during normal office hours.
 
The Foxridge maintenance staff is continuously striving to provide you with the best possible maintenance service. The staff has completed a program of training that will enable them to identify preventive maintenance opportunities in each apartment. Therefore, when maintenance is called to your apartment for a repair they will be performing preventive maintenance checks in addition to repairing the item requested. We believe this type of program will eliminate many emergency work requests and therefore provide better service for all our residents.
 
SNOW REMOVAL
 Snow removal is a shared responsibility between Foxridge residents and Foxridge staff. Our staff works very diligently to remove snow and ice from the parking lots, sidewalks, and stairways in the community. We recommend that Foxridge residents have a broom, snow shovel, ice scraper and de-icer on hand to personally remove snow from their vehicles and around it.
 
Although our staff is the best around, we cannot be everywhere at once so please be patient when calling about snow removal requests. Please park your cars at least (3) feet from the curb when weather predictions include snow accumulation. This will help our snow and ice removal team when clearing the sidewalks and making them safe for passage. Additionally, please report any extremely hazardous areas to us so we may give it our immediate attention.
 
LOCKOUTS
 We are pleased to provide a lockout service for our residents, to avoid finding and paying a professional locksmith. Effective July 1, 2004, the fee charged for all lockout calls will be $25.00. This fee will apply to any calls before or after office hours, any call before or after office hours on weekends and on holidays.
 
PAYMENT MUST BE MADE IN ADVANCE OF ENTRY. Only those residents on the lease and with proper ID will be allowed access into the apartments. Please be aware that staff members responding to your lockout call do not necessarily live in the community; please take their travel time into consideration. Your patience is appreciated.
 
Check your monthly newsletter for further information on lockout assistance. PLEASE NOTE: ANY ATTEMPTS TO GAIN ENTRY BY OTHER MEANS WILL BE AT YOUR OWN EXPENSE.
 
WELCOME CENTER
 The Welcome Center is open from
  • Monday - Friday 9am to 5:30 pm
  • Saturday 10am to 1pm and 2pm to 5pm
  • Sunday 1pm to 5pm (through August).
Check the monthly newsletter for any changes in office hours.

 
RENTAL PAYMENT
 Rent is due on the first and considered late on the second of the month. There is not a late fee unless rent is not paid by close of business on the fifth day of the month. Residents agree to pay a late charge of $75.00 on rent received after the close of the office on the fifth day of the month, REGARDLESS OF WEEKENDS, HOLIDAYS, OR POSTMARK. Please be aware that we are unable to waive late fees and ask that all rent be paid on the first of the month. Checks should be made payable to "Foxridge" and should be mailed to 750 Hethwood Blvd., Apt # 100G, Blacksburg, VA 24060 or deposited in the drop slot which is located at the entrance of the Welcome Center. Please indicate your apartment number and telephone number on the check. IF PARTIAL PAYMENT IS RECEIVED, THE LATE FEE POLICY WILL AUTOMATICALLY GO INTO EFFECT. Post-dated checks cannot be accepted. If your check is submitted to the Welcome Center it will be deposited the same day. NO CASH IS ACCEPTED IN THE OFFICE. If there is a balance on the account, any rent payment will be applied to the outstanding balance first.
 
Foxridge and Hethwood Communities will accept rental payments made by a third person or persons not recognized as a resident or a guarantor under any lease agreement with them. Acceptance of such rental payments from any said third party, however, shall not constitute nor shall it be construed as the creation of a Landlord and Tenant relationship or any other type of contractual relationship between Foxridge and Hethwood Communities and said third party. Please note that Foxridge and Hethwood Communities' acceptance of said rental payments from any such third party or any other person or persons not recognized under any lease agreement with them shall in no way relieve the recognized residents and guarantors under any such lease agreement of their contractual obligations, including but not limited to the payment of rent when due. In accordance with the stated lease obligations, residents and guarantors shall remain legally responsible for any late fees, checks returned for insufficient funds, and/or any other outstanding rent, fees and charges.
 
Remember, according to your lease agreement, you may not make any deductions from your standard monthly rental payment.
 
RETURNED CHECKS
 Effective January 1, 2008, there will be a charge of $50.00 for any returned check plus any applicable bank charges. In addition, late fees will accumulate. Returned checks must be covered by CERTIFIED CHECK or CASHIER'S CHECK. Please Note: Checks are only deposited once. Non-sufficient fund checks will not be re-deposited. After two returned checks, you will be asked to pay your monthly rental payments by certified check or cashier's check. Postdated checks are not acceptable. If your check is dropped off to the Welcome Center it will be deposited the same day. This is the safest and most efficient manner to handle your account.
 
UPS PACKAGES
 At the resident's request, UPS, RPS, and Federal Express packages can be accepted at the Welcome Center with the following specifications: We are unable to accept any packages that are valued over $500.00 or are larger than 4'x4'x4'. Only the person to whom the package is addressed can pick up the package. If you would like to give permission for someone else to pick up your packages, please drop off a written notice at the Welcome Center so that we can keep a copy on file. A photo I.D. is required before any packages will be released. The Welcome Center address should not be used for delivery purposes. Please make every effort to pick up your packages during regular office hours. A $25.00 fee will be charged for an after-hours pick-up. Pick-ups after office hours are not guaranteed.

 
PARKING
 Parking is on a first-come, first-served basis and is not individually assigned.
1. To assure adequate parking for residents' vehicles, boats and trailers and other recreational vehicles are not allowed.
2. Out of respect for your neighbors, if you have two vehicles, please park one of them in a lesser-used section of the lot and ask guests to use auxiliary parking lots or street parking.
3. Do not park in front of dumpsters, on the grass, in fire lanes, on yellow lines, on curbs, on sidewalks, etc. Improperly parked vehicles will be towed at the vehicle owner's expense*, without notice.
4. Please park regularly-used motorcycles two to a space whenever possible. Due to fire regulations, motorcycles and motorbikes cannot be parked on balconies, decks, common areas or inside the apartment.
5. It is important that all of your vehicles be registered with the Welcome Center to avoid problems with notification in the case of accidents or thefts. In the unlikely event of a motor accident or vandalism, please call the Blacksburg Police at 961-1150.
6. In order to help maintain a beautiful environment, vehicle repairs are not permitted. Car washing is not permitted, except in an area designated by Foxridge located by the 8400 building.
7. Please report any loitering observed in the parking lots to the Blacksburg Police and subsequently the Welcome Center. Your observance protects you and your neighbor.
8. Please report any abandoned and unused vehicles or vehicles with expired tags or an expired inspection sticker noted within the community. These vehicles will be given ten (10) days notice and then towed at the vehicle owner's expense.*
9. All vehicles must be in proper working condition (such as no flat tires).
 
Please observe these rules; they mean adequate parking for everyone. Should there be a parking problem, please contact the Welcome Center.
*Note: Any problem which requires towing will be charged to the vehicle owner.

 
PETS
All pets must be registered with the Welcome Center before bringing the pet into the apartment. This includes a pet that may or may not require a deposit. Any pet brought into the apartment will be subject to our current pet policies regardless of the lease start date. Any pet not registered with the Welcome Center will result in a $200.00 illegal pet fine. The fine will not be applied to any pet registrations or deposits. Because each pet owner at Foxridge must accept responsibility for their own pets, the following must be observed:
1. Only one pet per apartment with a maximum weight limit of sixty (60) pounds when the pet is fully grow. A second pet may be approved by management if the combined weight of both pets does not exceed the 60 pound weight limit. Any pet or combination of pets that exceeds 40 pounds is required to live in a first floor apartment. No offspring permitted. Effective July 1, 2002, breed restrictions apply to all dogs. Pit Bulls, Dobermans, German Shepherds, Rotweilers and Chows are not permitted. In addition any mixed breed of the above mentioned breeds will not be approved.
2. Written permission and a Foxridge identification tag must be obtained from the Welcome Center before bringing the pet into the apartment.
3. Having a pet requires a "pet addendum" to the lease, a nonrefundable pet fee of $200.00 or $400.00, an adjusted rent schedule of $10.00 or $20.00 a month and an additional security deposit of $100.00 or $200.00. When vacating the apartment, the security deposit is refundable, less any damages. The pet fee is nonrefundable and will not be applied to any damages. No refund of pet deposits will be given until apartment is vacated and a final inspection completed. All residents and guarantors must sign the pet addendum.
4. Please "walk" pets away from the buildings. Pet owners are responsible for clean up of all pet wastes; failure to do so will necessitate a charge. The fine will be deducted from the pet deposit and the pet owner will have twenty-one (21) days to replenish the deposit or remove the pet from the premises. Any damage to the shrubbery or landscape areas will be the sole responsibility of the pet owner. *This is in accordance with the Blacksburg Town Code, Section 4-32, Ordinance No. 805, §1,4-26-88.
5. All pets must be on a leash or carried at all times when they are outdoors.
6. Pets cannot be allowed at the pool or on the tot lots at any time.
7. No pet can be left unattended or tied in an apartment for more than twenty-four (24) hours, or left on a patio, balcony, or common areas unattended at any time.
8. NO REPTILES, AMPHIBIANS, DANGEROUS, HARMFUL OR POISONOUS ANIMALS WILL BE ALLOWED.
9. "Guest" pets cannot be allowed. A pet addendum must be signed and additional security deposit paid. If we observe an unregistered pet in your apartment, the pet deposit must be paid whether the animal is registered or removed. However, if the pet is removed, there will not be an increase in rent. Please think very carefully before bringing an unauthorized pet into the community.
10. Please do not feed stray animals anywhere in the Foxridge community.
11. Resident must update Pet Addendum at each lease renewal period.
12. All residents and guarantors must sign the pet addendum which legally becomes part of your lease. The refundable portion of the pet deposit will be refunded AT LEASE EXPIRATION, PER THE INSPECTION, TO ALL RESIDENTS EQUALLY, UNLESS AN AGREEMENT DENOTING OWNER IS SIGNED IN ADVANCE.
13. Pet deposits are required for cats, dogs, ferrets, and rabbits.
14. Rabbits, hamsters, gerbils and birds must be caged at all times.
15. Please note: One pet per apartment unless a second pet has been approved by management. This also applies to pets that do not require a deposit.
 
Residents come first at Foxridge so it is important that no pet becomes a nuisance. Barking dogs are to be controlled. This is in accordance to the Blacksburg Town Code, Ordinance No. 805,
§1, 4-26-88, Section 4-33.
 
If a pet does become a nuisance, it will be removed from the community. Refusal to remove the pet from the premises as deemed necessary by Owner/Owner's Agent will constitute grounds for "injunctive relief" as outlined in the Virginia Residential Landlord and Tenant Act.
 
AQUARIUMS
 Twenty (20) gallon maximum weight aquariums are allowed on the second and third floors. Fifty (50) gallon maximum weight aquariums are allowed on the first floor only. Only one aquarium is allowed. Proof of renters insurance is required.
 
SECURITY DEPOSIT
 The security deposit must be paid prior to occupancy. According to the laws of the Commonwealth of Virginia, the security deposit collects interest per annum in six month increments after the money has been held for 13 months or longer. Effective March 1, 2001, security deposits required for all Foxridge Apartments will be $200.00 regardless of the size of apartment. Roommates will continue to pay $100.00 per roommate. When a resident vacates their apartment, an inspection will be made using the Standard Vacating Checklist to determine what charge, if any, will be applied to the Security Deposit. Door, mailbox, weight room key and pet tag must be turned in before or on the resident’s lease expiration date. RESIDENTS MAY NOT APPLY THE SECURITY DEPOSIT TOWARD RENT OWING ON THEIR APARTMENTS.
 
After residents vacate the apartment, the security deposit refund check or notification of inspection and pending charges will be mailed to the forwarding or last known address within 45 days of the lease expiration date.
 
Vacate inspection appointments can be made Monday through Friday between 8:30am and 5:00pm. All requests must be received 2 weeks in advance of the lease ending dates. The apartment must be completely vacated and cleaned prior to the appointment. Please Note: Foxridge will not be held responsible for lost checks due to the residents failure to provide a forwarding address.
 
CONDITION REPORTS
 Please complete your condition report and return it to the Welcome Center within five (5) days after the commencement of your lease. This list will be used to correct any problems at the start of your lease and to prevent an incorrect charge for damages that were present when you accepted possession of your apartment. This helps protect your security deposit money. The Foxridge maintenance staff has up to 30 days to address the issues noted on the condition report. Any emergencies will be taken care of immediately. If the condition report is not received within the five (5) days after commencement of the lease, Foxridge assumes the apartment and furniture (if applicable) are in perfect condition.
 
LEASE OBLIGATION
 Your lease is a legal agreement. It indicates what you can legally expect from Foxridge and what Foxridge can expect from you. In the lease you have agreed to rent for a specific length of time. You cannot arbitrarily reduce the term of the lease by moving. Quite fairly, we have the right to take legal action for damages and rent arising from a premature move or if the proper notice has not been given. However, providing advance notice does not automatically release a resident from lease obligations during the lease term. If you find that you must move contact the Welcome Center as soon as possible. We will help you by explaining your obligations and possible alternatives. Additional information is included in Appendix 1.
 
ENTRY OWNER/OWNER’S AGENT
The Owner/Owner’s Agent of Foxridge must maintain the right to enter apartments at any reasonable time to inspect or maintain the apartment community.
 
We will always give reasonable notice of the intent to enter an apartment except in cases of emergency, resident-requested services, condition reports, newsletter notification of filter changes, or in the event it is impractical to do so.
 
Please check your newsletter each month to keep informed of any changes or upcoming maintenance issues in your apartment and/or building.

  
SOLICITING
 No soliciting or handbill distribution is permitted in the community. “No Soliciting”
signs have been posted and will be strictly enforced. Please contact the Welcome Center
if you encounter this problem. We want to protect your right to privacy.

  
ELECTRICITY
 ELECTRICITY MUST BE IN YOUR NAME AT LEASE COMMENCEMENT DATE
AND LEFT ON AND IN YOUR NAME UNTIL THE EXPIRATION DATE OF YOUR LEASE. A $25.00 ADMINISTRATIVE FEE WILL BE APPLIED TO ANY AEP BILLING SENT FROM OUR OFFICE. RESIDENTS THAT DO NOT HAVE THE SERVICE TURNED ON IN THEIR NAME OR RESIDENTS THAT TURN THEIR SERVICE OFF EARLY, WILL RECEIVE A $25.00 ADMINISTRATIVE CHARGE FOR EACH BILLING.
*PLEASE NOTE THAT IF YOU ARE RENTING A 4 BEDROOM APARTMENT, YOU WILL NEED TO HAVE THE ELECTRICITY CONNECTED FOR BOTH SIDES OF THE APARTMENT.
 
During the winter never disconnect the power for any reason as severe damage may occur as a result, with the resident being responsible for payment; maintain a room temperature of at least 60 degrees* to prevent pipes from freezing.
 
*The maintenance staff will enter all apartments to ensure that all thermostats are set at 60°F or above during holidays.

 
NOISE (COMPLAINTS)
 Apartment living requires consideration for others, especially where noise is concerned. Since most noise problems are not due to residents being intentionally inconsiderate, but due to a lack of awareness of the problem, we suggest that personal contact with the noisy resident will solve most situations. As a last resort and if after office hours, contact the Blacksburg Police Department for corrective action. We also ask that you advise the Welcome Center on the following work day, giving the apartment number of the offending resident and the circumstances surrounding the complaint.
 
CONTINUED RESIDENT COMPLAINTS WITH OWNER/OWNER'S AGENT VERIFICATION OF THE PROBLEM WILL RESULT IN WARNINGS FROM THE WELCOME CENTER AND EVICTION SHOULD THE PROBLEM NOT BE CORRECTED.
 
PARTIES
 A party should not be an unpleasant experience for you or us. Plan carefully when you invite your guests and do not issue open invitations because YOU ARE RESPONSIBLE FOR ACTIONS AND DAMAGES OF GUESTS, INVITED OR UNINVITED, WHILE THEY ARE ON HHHUNT PROPERTY.
 
For social functions at your apartment, please try to follow these simple rules:
1. Keep balcony doors and windows shut. If it is a warm night, please use your air conditioner.
2. Please maintain guests inside the confines of your apartment with the entrance door closed. AND PLEASE . . . advise your guests not to linger in the hallways, stairs, entranceway or parking lots.
3. Alcoholic beverages and cups or cans must be kept inside. We may bill you for hall and grounds cleanup as a result of a social function.
4. Restrict attendance to friends (less than 20), not admitting people whom you do not know, or cannot control. (Perhaps you would consider renting our clubhouse which will hold around 75 guests.) Please do not extend "blanket" invitations. These unexpected guests usually have a total disregard for you or your continued residency at Foxridge, yet you are held responsible for their behavior.
5. When parking, please do not allow guests to block entrances to building areas or park on the grass. Nor should you congregate in the hallways, as both of these can be hazards if an emergency were to arise where the fire department or rescue squad had to enter. Under no circumstances should vehicles be parked on the grass.
6. If you have a function and feel you no longer have control of your guests,
please contact the Blacksburg Police Department for assistance. In this way
you may avoid a summons or legal action by Owner/Owner’s Agent.
 
*Please Note: Your balcony was designed according to safe building construction practices and in accordance with the 1978 BOCA (Building Officials & Code Administration) CODE, SECTION 706, PROVIDING FOR 40 LBS. PER SQUARE FOOT LOADING. You should be aware this provides a structure for no more than 10 persons of average weight and sundry furniture for a maximum of no more than 2500 lbs (TOTAL).
 
Foxridge Apartment Homes
750 Hethwood Blvd., 100G
Blacksburg,VA 24060		 (888) 737-3568 Leasing Information
(540) 951-1221 Resident Services
(540) 951-9302 Fax
foxridgeinfo@hhhunt.com
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